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Customer Service

Shipping & Delivery
Sporthole Games products are shipped by common carriers chosen by Sporthole Games. Because we do not normally ship requiring signature, shipments are considered "delivered" when left by the carrier at the destination address. Standard and express delivery are available at checkout.
Privacy & Security
Sporthole Games values your security and privacy. We employ standard security measures to ensure your transactions and information are kept secure. Please ensure your browser indicates that you are interacting with a secure site when doing business with us. In addition, we regularly monitor our sites and use anti-fraud tools to maintain a safe, secure environment. Please see out privacy policy for additional information.
Returns & Replacements
We want you to enjoy your Sporthole Games products! All products are warranted to be free from manufacturing defect for one year from date of purchase. Claims resulting from accidental damages, inappropriate or unintended use are not warranted.
Ordering
You may order Sporthole Games products from Sportholegames.com using our secure online shopping cart. You can also contact us at (877) 500-9643.
Payment, Pricing & Promotions
Sporthole Games accepts major credit cards and PayPal. Prices are as displayed on the Sporthole Games website at the time of purchase. Sporthole Games may offer promotions from time to time, at its sole discretion. Promotional rates are not retroactive to a previous date of purchase.
Viewing Orders
You may view the status of your order(s) by creating an account or logging in at the time checkout.
Updating Account Information
You may update your account details by logging into the Sporthole Games website to manage your account information.
Care & Use
Sporthole Games products are natural wood materials which require periodic maintenance. Game frames have been sealed to help protect against moisture but, just like a wood fence in a backyard, they will show signs of weathering if left outside in the elements. Please treat your Sporthole games carefully to enjoy many years of fun. We’ve sealed the frames with Thompson's® WaterSeal® and suggest a reapplication at least annually, depending on environmental conditions.

Game boards are printed with UV-resistant inks and should require little additional maintenance. If you’d like to further protect your game boards you may coat them with a clear, polyurethane sealer. Because they are also primarily wood products, they may warp if left out in the weather.

If the legs become loose over time, simply tighten the lock nut using a ½” wrench. Hook and loop pads (aka Velcro®), available at most hardware and department stores, may also be easily replaced if they wear out from use.

Finally, Sporthole Games products are designed to bear the weight of bean bags not children, horses, or bicycles. If the frame is climbed on or run over, it’s probably not going to be a welcome outcome. Moreover, small children could step through the game holes and trip. Take care to not pinch fingers when positioning the legs.

Thanks again for playing! It’s a hole new game!™